Master the Art of
Giving Feedback
That Actually Works
A practical 2-hour workshop for mid-level managers who want to build high-performing teams through honest, compassionate, and structured feedback.
Reserve Your Spot →Facilitated by
Why This Workshop
Most managers avoid giving feedback.
The ones who do it wrong wish they hadn't.
Feedback is the single most powerful tool a manager has — and the most underused. This workshop fixes that, permanently.
It triggers defensiveness
Without the right approach, even well-intentioned feedback activates the brain's threat response — shutting down the very growth you're trying to enable.
Vague feedback helps no one
"Be more professional" gives someone nothing to act on. Specific, behaviour-focused feedback creates real change. Most managers never learn the difference.
Silence is the most costly choice
When managers avoid hard conversations, poor performance compounds. Teams lose trust. High performers leave. The cost of not speaking is always higher.
Great feedback drives performance
Managers who give clear, consistent feedback build teams that improve faster, communicate better, and deliver stronger results quarter after quarter.
Learning Objectives
What You Will Walk Away With
Three clear, measurable outcomes — designed using Bloom's Taxonomy to ensure you can immediately apply what you learn.
Apply a Proven Framework
Use the SBI (Situation–Behaviour–Impact) model to prepare and deliver specific, behaviour-focused feedback conversations with confidence.
Apply — Bloom's Level 3Read the Room — Every Time
Distinguish feedback that motivates growth from feedback that triggers defensiveness. Adapt your delivery to the individual, the context, and the relationship.
Analyse — Bloom's Level 4Commit to a Real Conversation
Build a personal action plan — including a specific feedback conversation you will initiate within 5 working days of this workshop.
Create — Bloom's Level 6The Core Model
The SBI Framework — Your New Feedback Language
Three simple elements that transform feedback from vague and defensive-triggering to specific, credible, and growth-oriented.
Session Outline
Your 2-Hour Journey
Every minute is intentional. Adult learning principles drive every transition — no passive listening, no death by slides.
Hook & Self-Assessment (15 min)
Open with one powerful question: "Think of feedback that changed your career — what made it land?" Pair share activates your own experience before any content is delivered. You self-rate your current confidence (1–5) to create personal relevance.
Why Feedback Fails — The Neuroscience (20 min)
Brief facilitated input: the threat response, the praise sandwich myth, vague vs. specific feedback. Two real-world case examples bring it to life — one that backfired, one that worked.
Introducing the SBI Framework (20 min)
Walk through Situation → Behaviour → Impact with a live facilitated demonstration. You identify S, B, and I in real time — guided discovery, not passive listening. You immediately see how it differs from how most people currently give feedback.
The Feedback Lab — Triad Role-Play (40 min)
The heart of the workshop. Groups of 3 rotate through Giver, Receiver, and Observer roles using real workplace scenarios. Structured peer coaching built in. This is where the real learning happens — not in the slides.
Gallery Debrief & Pattern Spotting (15 min)
Each triad shares one key insight. The group votes on the top 3 "feedback traps" they discovered. Creates shared language and social learning that reinforces every individual's experience.
Personal Action Plan (10 min)
You write: who you will give feedback to, what your SBI statement will be, and by when (within 5 working days). You exchange cards with an accountability partner. Your self-rating from the opener is revisited — the loop closes.
Signature Activity
The Feedback Lab
The most powerful 40 minutes of your week. Real scenarios, real conversations, real peer coaching — in a safe environment designed for honest practice.
Draw Your Scenario
Each participant receives a realistic workplace scenario card — situations every manager actually faces. No invented textbook cases.
Prepare in Silence
The Giver takes 2 minutes to craft their SBI statement. The Receiver prepares their mindset. The Observer loads their observation sheet.
Live Conversation
The feedback conversation happens in real time — 5 minutes. Authentic responses, genuine reactions. The Observer watches without interrupting.
Peer Debrief
3 structured observer questions: Was the behaviour specific? Did the impact feel genuine? Would you feel motivated or defensive as the receiver?
Rotate Roles
Every person plays every role. Experiencing feedback as a receiver is as powerful a learning moment as giving it.
One Key Shift
After all rotations, each triad identifies the one thing they will do differently tomorrow. This feeds directly into the gallery debrief.
Reflection Questions
Three Questions That Cement Your Learning
These are not a test — they are the final step in making this learning stick. Designed to connect the framework to your real team and real challenges.
Join the Workshop
Ready to Have the Feedback Conversations
That Change Your Team?
This workshop is exclusively available to the LDNI community. Spots are limited to ensure every participant gets real practice time in the Feedback Lab.
Register Your Interest →